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Questions?

Everything You Need to Know

FAQ: FAQ

What other services does THE  SOCIAL COMBO provide?

The Social Combo provides many more services than just social media management. These include; graphic design, paid advertisements, social media strategy presentations, press releases and much more! In order to push your marketing online, we would recommend considering adding some of our services to your chosen package, although some packages may already include some services!

Do you only work with startups and new companies or can you help older, more established businesses as well?

We work with any size company! Whether you are a well established brand or you are just starting out, we are here to help push your online presence. The starter package we offer is aimed at start ups or brands who have not began their social media journey, whereas our platinum package is aimed at brands who need help strategising their social media if they feel like they are not quite achieving the results they want.

What is the THE  SOCIAL COMBO client onboarding process?

Simply contact us via our client form on the homepage or email us at thesocialcombo@gmail.com. Tell us about what you are struggling with online and what services you are looking for. We can then get in touch with more information about how we can help you! Then, you simply fill out a social media management client form, sign the terms and conditions and we can immediately start our services!

do you outsource your work?

No! All of our clients receive expert service from our in-house team. None of our work is outsourced and we take great pride in the ability to generate BIG results with the family we’ve built here. We believe this helps us achieve complete transparency within our services, which is one of our core values as a business.

 

Why are you different to other agencies?

  • Specialised knowledge and years of experience in social media marketing

  • We are a small team so we pride ourselves on focusing on more communication and involvement than what larger agencies provide.

  • Strategic partnerships and advice for potential opportunities to grow your brand. We offer marketing strategy presentations at great prices.

  • Work that is done in-house and not outsourced to a third party so we ensure all of our work is aligned to your social media goals.

  • Our prices are super affordable! We want to make social media management accessible for any business which is why we charge such low prices compared to our competitors.

by how much will my followers increase by?

Our services consistently gain hundreds of followers a month for our clients, without an advertising budget. With a budget for paid advertisements, we are able to increase our efforts from hundreds to thousands of followers a month.

What social media platforms should I be using?

There is no right answer for this question! It really does depend on your business goals and what type of industry you are in. Let’s start a conversation around your unique business and your unique needs to determine what platforms will be most effective to accomplish your goals.

How can you help our business?

Businesses benefit from our services in a number of ways. The most common and sought after results include increased awareness, leads, customers and website traffic.

Will your services work with my type of business?

If your customers use the internet, we tend to think so! No matter the business, our expertise lies in our ability to understand your business, find and grow you a targeted following, and drive leads and sales for your business. Even if you do not have a website, it is still important to be active on social media. We target local consumers that have the opportunity to visit your store (if you own a physical store that is).

Can you set up my social media platforms for me?

For sure! Before your campaign even starts, we will create, design and optimise all of your accounts for massive awareness and lead generation. There is simply a small fee for this service.

how do payments work?

All of our contracts come with our “cancel anytime guarantee” and are usually 6 months in length. Will offer a lot of flexibility in terms of payments; you can choose to pay monthly or upfront (you will receive a discount for all upfront payments) Most clients choose a minimum contract of 6 months but you can choose a minimum of just 1 month to help you get off your feet! There is an exit fee for canceling before the completion of the contract term.

How much do your services cost?

Our social media management services start from as little as £160 which is super affordable compared to competitors in the UK. Despite our low prices, we dedicate our time and complete efforts to help your brand establish a solid online social media presence. Check out our services and packages pages which will  have more details on prices. Also, make sure you keep an eye on our socials, as we often give out promo codes and discounts to help businesses like yourself financially!

what will you post?

Our content strategy is tailored for your target audience and your unique business. Our graphic designers create custom images for your brand and our social media managers post content that either informs, entertains, or inspires your target customer, so it really does depend on the social media strategy we design for you!

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